LeadWin Lead Agent by Feedbax
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Easy to manage

Instructions The agent clarifies needs and budget by your rules. Setup Your agent goes live in minutes.

Win leads

Proactive outreach Speech bubbles draw visitors into a conversation. Reviews and references The agent shows your best reviews when prospects hesitate. Knowledge sources The agent answers from your website, documents, social media and help center. Appointment booking Prospects book first meetings right in the chat.

Free up your sales team

Inbox and leads Your sales team sees every inquiry with the full chat. Team and handover Your team takes over ongoing conversations with one click. Your help center Help articles in the chat and at your own address, translated automatically. Analytics You see which pages and channels bring in leads. Pricing Help Center All features Sign in

LeadWin · Reviews and references

Reviews in the chat turn visitors into inquiries.

Your LeadWin agent backs up its answers with reviews and reference customers. Once trust is there, it offers an inquiry or a meeting.

Example: the agent shows project cards like these with a Feedbax profile.

What this helps you do

  • Fewer drop-offs while comparing

    the agent shows matching reviews as a card right in the chat. Nobody has to leave your website for it.

  • Trust before the first question

    customer reviews and your overall rating already sit next to the chat button.

  • Your sales team talks to convinced prospects

    they know your reviews and references before the first call.

Review sources

In every plan

The agent answers doubts with real reviews.

You connect Google, Trustpilot, Trusted Shops and ProvenExpert. When a review fits the question, your LeadWin agent shows it as a card in the chat.

  • LeadWin imports up to 50 reviews per platform, newest first. You fetch new reviews with one click.
  • The overall rating combines all platforms into one score, weighted by the number of reviews.
  • LeadWin translates reviews written in other languages into the visitor’s language.

Sample data: ratings, names and customer quotes are fictitious.

Google 4.9 · 128 reviews Connected
Trustpilot 4.6 · 54 reviews Connected
ProvenExpert 4.8 · 30 reviews Connected
Trusted Shops Link to your profile Connect
Overall rating 4.8 from 212 reviews
Example
Can I rely on your timelines?
Yes. On average 4.8 out of 5 stars from 212 reviews. Customers especially praise how reliably we meet deadlines. Here are three of their reviews:
5.0

Clear communication, deadline met

Weekly demos, open items always transparent. We adjusted the timeline twice, and the result was worth it.

Sarah Wilson · Review on Google

4.5

Relaunch without a revenue dip

Four months to launch, no ranking losses, much better load times. The customer data migration went off without a hitch.

Daniel Brooks · Review on Trustpilot

5.0

A store we maintain ourselves

The team brought our editors along and documented everything. Today we build landing pages on our own.

Thomas Reed · Review on ProvenExpert

Example

Trust signals

Trust builds before anyone opens the chat.

Above the chat button on your website, customer quotes, your overall rating, awards and new posts take turns. One click opens the proof in the chat, and the conversation begins.

  • You set the pace: 3 to 10 seconds per card, once per visit or on every page.
  • You decide on which pages the cards appear, for example not during checkout.
  • For each format, such as customer quotes or overall rating, you see impressions, clicks and click rate. That shows you which proof brings visitors into the chat most often.
  • With a Feedbax profile, references and Feedbax badges join as extra cards.

References and sources

Prospects check your proof with one click.

Your LeadWin agent only links to addresses that LeadWin knows as your sources. So no prospect ends up on a dead page or someone else’s site.

  • You enter up to 20 reference clients and 20 awards once in your company profile. The agent mentions them as soon as they fit the question.
  • Social media posts appear as a card with a link to the original, and videos play right in the chat.
  • Links open in a new tab. The chat stays open, and the prospect stays in the conversation.
  • If someone asks about a service that is missing from your data, the agent makes no promise. It passes the question on to you as a clarification request, and you settle it directly with the prospect.
Nordlicht Digital Example
Which clients have you worked for?
Our reference clients include Nordlicht Living and Volk Werkzeuge. Our latest post shows what we are working on right now:
LinkedIn New store for Anders Sport is live
View all references
Clarification Do you also offer maintenance contracts? New

With a Feedbax profile

Case studies and badges appear in the chat.

From day one, your LeadWin agent knows the services, projects and verified reviews in your Feedbax profile, and shows them when visitors compare.

  • Knowledge without setup Your profile, services and case studies are its knowledge base from the start. Nothing to upload.
  • Verified reviews Reviews, badges and awards from your profile appear in the chat and on the chat button.
  • Always up to date Your LeadWin agent picks up new reviews and case studies from your Feedbax profile automatically. Nothing to maintain twice.
See Feedbax plans

Feedbax profiles are for IT service providers and digital agencies. From Feedbax Business, a LeadWin plan is already included. Without a profile, your LeadWin agent works from your website and your own content.

N Nordlicht Digital Feedbax profile
Example
4.9 from 128 reviews Verified
Shop relaunch B2B commerce Headless Top rated 2026
Pulled in automatically

A matching project, and what the client said about it:

+38% shop revenue Verified Relaunch without a revenue dip Daniel Brooks · Nordlicht Living
4.9 from 128 reviews

Frequently asked questions

What proof does my LeadWin agent show?

It shows reviews from Google, Trustpilot, Trusted Shops and ProvenExpert, plus reference customers and awards from your company profile. From Basic, your social media posts and videos join them. With a Feedbax profile it also shows case studies and your Feedbax reviews.

Do I need a Feedbax profile?

No. Review platforms, reference customers, awards and posts work without Feedbax. Case studies and Feedbax badges come only with a Feedbax profile.

Does the AI make up reviews or links?

No. Review cards only show real reviews from your connected platforms or your Feedbax profile. Only addresses LeadWin knows as your sources appear as links. A made-up address never becomes a link.

What comes with which plan?

Reviews in the chat are included in every plan, Free included. Trust signals next to the chat button and social media posts come with Basic and up, and with the free 7-day Pro trial. With a Feedbax profile, your Feedbax plan decides which platforms the agent shows.

Your customer reviews win over prospects around the clock.

Your review platforms are connected in minutes. From then on, your LeadWin agent shows matching customer reviews in the chat, in the visitor’s language.

7-day free trial, no payment details