LeadWin · Knowledge sources
Answers from your knowledge that lead to inquiries.
Your LeadWin agent answers from your website, your documents and your pricing. It settles detailed questions instantly and guides prospects to an inquiry, around the clock.
What this helps you do
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Fewer routine questions for sales
the agent answers prices, processes and details from your sources.
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Knowledge from day one
LeadWin reads your pages and PDFs and drafts your company profile for you.
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More trust before the inquiry
the agent backs its answers with links to your own pages.
Twelve sources make your agent an expert advisor.
Your LeadWin agent uses the right source for every question. You decide which sources it may use.
Website
Knowledge pages
Services, prices and FAQs, summarized for good and refreshed with one click.
Live search
Reads more pages of your website when needed, the moment the question comes in.
Current page
The agent knows which offer the visitor is reading right now.
Content
Documents
Price lists, brochures and presentations as PDFs, scanned ones too.
Social media
Posts and videos from LinkedIn, YouTube, Instagram, TikTok and X.
Help center
Your help articles, written in LeadWin or connected from Intercom, and linked in the chat.
Company
Company profile
Company details, offer, reference clients and awards, suggested from your website.
Reviews
Google, Trustpilot, Trusted Shops and ProvenExpert: your best reviews as proof in the chat.
Team
The agent introduces visitors to the right person on your team.
Guidelines
Instructions
Tone, focus topics and sales rules in your own words, such as a minimum budget per project.
News
Current offers and fully booked weeks, mentioned in the conversations where they fit.
Cost structure
Prospects get a realistic cost estimate right in the chat.
Several websites, one body of knowledge: you maintain website knowledge, documents, posts and help center once and share them with your other LeadWin agents.
With a Feedbax profile, the agent also shows case studies from your portfolio in the chat.
The agent answers detailed questions before visitors leave.
Your website becomes a sales conversation.
LeadWin summarizes your most important pages for good. The agent reads further pages when needed, the moment the question comes in.
- Knowledge pages: summarized for good, editable by you and refreshed with one click.
- Live search: the agent reads matching pages of your website the moment the question comes in, including ones that are not knowledge pages.
- Current page: when someone asks “What does this cost?”, the agent knows which offer they mean.
Price lists, brochures and posts sell in chat.
From your PDFs, the agent answers the questions your website leaves open. It shows matching posts and videos as cards in the chat.
- Scanned PDFs too: LeadWin recognizes the text automatically.
- The agent answers from a summary that you edit. Visitors never see the PDF itself.
- Your latest posts from LinkedIn, YouTube, Instagram, TikTok and X. Visitors play videos right in the chat.
- If you like, new posts appear as a card next to the chat button and lead into a conversation with one click.
Your help center spares your team routine questions.
You write articles in LeadWin or import them from Intercom. LeadWin translates them into every language of your agent and publishes them as public help pages.
Frequently asked questions
Where does the LeadWin agent get its answers?
From the sources you connect: website, documents, social media, help center, company profile, reviews, team, instructions, news and cost structure. Only your own addresses appear as links: pages of your website, your help center and, if you have one, your Feedbax profile.
Does the knowledge stay up to date?
Yes. Live search reads your pages at the moment of the question, from Basic. LeadWin summarizes knowledge pages once, and you refresh them with a click. You upload a changed PDF again and delete the old one. LeadWin reads social media posts automatically, weekly with Basic and daily from Pro.
What happens when the agent doesn’t know something?
It never promises anything that isn’t in your data. If a visitor asks about a service that’s missing there, you get the question as a clarification request. That way this prospect isn’t lost either.
How much knowledge does my plan include?
Knowledge pages, current page, documents, company profile, reviews, team, instructions, news and cost structure come with every plan, Free included. Live search and social media are added from Basic, the help center and shared knowledge from Pro. The trial includes everything in Pro. The pricing page shows how many pages and documents are included.
Your agent learns your offer from your website.
You share your website and review the suggested company profile. You add more sources while the agent is already taking inquiries.
7-day free trial, no payment details