LeadWin · Inbox & inquiries
Everything you need for the next customer conversation.
See conversations, needs and contact details in one place. Your team can follow along, take over and use the conversation history to continue advising.
Inbox
3These are the conversations visitors to your website have had with your LeadWin agent. Click a conversation to read the transcript.
What this helps you do
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See inquiries and conversation history in one place.
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Understand the need before you follow up.
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Reply personally when a conversation needs your attention.
Takeover
The AI answers until you take over
Every conversation shows who is answering right now. One click on “Take over conversation” and you write yourself, with the whole transcript in front of you. Done? Simply hand the conversation back to the AI.
- Status at a glance: “AI answers” or “You answer”, in the conversation and in the list.
- Ownership settled: whoever takes over is shown as the person in charge of the conversation, visible to the whole team.
- Back at any time: “Hand back to AI”, and the agent carries the conversation on seamlessly.
1 hr ago
I cannot give you a serious cost estimate right now. Prices depend on the scope and requirements of your project and are agreed individually in conversation.
Is your plan more about a new website, a relaunch, online marketing or some other digital project?
1 hr ago
Your reply to the visitor …
1 hr ago
A project starts with a description of your requirements. We help you state goals, deliverables, budget and constraints clearly, and then propose the right way forward.
More about how it works is on our website.
Relaunch without a revenue dip
Four months to launch, no ranking losses, much better load times. The customer data migration went off without a hitch.
Clear communication, deadline met
Weekly demos, open items always transparent. We adjusted the timeline twice, and the result was worth it.
Is your plan more about finding a partner for a concrete build, or about getting your bearings first?
1 hr ago
Reading the transcript
Answers that bring their proof along
A transcript is more than text: the agent shows reviews, links sources from your website and ends with the one follow-up question that makes the plan concrete.
- Reviews in the chat: real customer voices appear right inside the answer.
- Sources linked: every statement leads back to your pages, nothing is invented.
- You can step in: the composer is ready, and your reply goes straight to the visitor.
Results
Appointments and inquiries, ready to follow up
Good conversations turn into bookings and contacts. The inbox collects both, with transcript, contact details and status.
Booked Appointments
1 appointmentBookings made through LeadWin appointments show the slot and the contact details. Details of Calendly bookings stay in Calendly.
Inquiries
1 inquiryContact details and questions visitors left in the chat. Open an entry to see the conversation behind it.
Under control, even when it gets busy
The “Waiting” tab
When the agent cannot go further, it asks to be taken over. This tab puts exactly those conversations first.
Ownership clearly settled
Every conversation taken over has a person in charge, visible to the whole team, right in the list.
Email notification
New visitor messages land in your mailbox, bundled, at most every 6 hours per conversation.
Good to know
What can I see about an inquiry?
You can review the conversation and the information a visitor shared. See which questions have been answered and where to pick up the next conversation.
Can I join an ongoing conversation?
Yes. Use personal takeover to reply in the conversation yourself. Your team can read the history and respond to the specific request.
Bring it all together
Inquiries your team looks forward to
Keep track of conversations and inquiries. Your team has the context for the next personal contact.