LeadWin · Inbox and leads
Every lead arrives with its needs and history.
Your LeadWin agent qualifies needs around the clock and takes inquiries and meeting bookings. Your sales team knows what it is about from the first contact.
Inbox
3Here you follow every conversation of your LeadWin agent live, exactly as the visitor sees it.
What this helps you do
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No lead gets lost
inquiries and bookings arrive by email right away, even when nobody is looking at the dashboard.
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Prepared for the first call
you know the request, the chat and the activity history before you get in touch.
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Relief for sales
the agent qualifies every prospect. Your team only steps in where it pays off.
Inquiries and meetings
Qualified inquiries straight from the chat.
Your LeadWin agent clarifies the project in the conversation, gives a price range and takes the contact details. For every inquiry you can read the full chat.
Booked Appointments
1 appointmentMeetings from LeadWin booking with time and contact details, plus the conversation for bookings made in the chat.
Inquiries
2 inquiriesRequest, contact details and chat of every prospect. If someone asks for a service you have not listed, the agent promises nothing and flags it for clarification.
Contacts
Every contact with all inquiries, meetings and chats.
Each email address automatically becomes a contact. When someone gets in touch a second time, you instantly see what they have already asked, booked and written.
- Contact details as links: start a call or an email right from the contact.
- “Open chat” takes you from the timeline straight into the conversation. There you take over and reply.
- Website visits show which pages someone read before and after the chat. So you know how to open the conversation.
Contact details
alex.morgan@example.com1
Inquiries
1
Appointments
1
Conversations
1
Website visits
Activity timeline
Takeover
When interest is real, you take over yourself.
The agent leads every conversation until you take over. You reply with the whole history in front of you. Afterwards the agent carries on and knows your answers.
- The list and the conversation show whether “AI answers” or “You answer”. Once you take over, the agent stays silent.
- If the visitor left an inquiry and then closed the chat, they get your reply by email, with a link back into the chat.
- You send quotes and documents right along with your reply, up to three files per message.
1 hr ago
For a shop of this size, the range is usually between €12,000 and €18,000. Integrations and design determine the exact price.
Should the shop connect to your inventory management system?
1 hr ago
Your reply to the visitor …
Your team knows when a prospect is waiting.
When a visitor asks for your team
Your team gets an email right away. The agent keeps helping the visitor until someone takes over. If nobody has taken over after two hours, a reminder follows.
Clear ownership in your team
You assign conversations to someone on your team. That person gets the related emails. The agent keeps answering until someone takes over.
New messages by email, without flooding your inbox
When a visitor writes, an email follows after two minutes if nobody has opened the conversation. For an unread conversation, another one comes at most every six hours.
Frequently asked questions
What can I see about an inquiry?
You see the name, email address, the phone number if given, the request in the visitor’s own words and the chat the inquiry came from. The visitor has consented to the processing of their data. So on first contact you pick up where the conversation left off.
When do I get an email?
Every inquiry and every booking through LeadWin booking triggers an email right away, with a calendar file for bookings. If a visitor wants to talk to your team, that email also arrives right away. For new messages you get an email if nobody has opened the conversation after two minutes, at most every six hours per conversation. You switch these two emails on and off in the inbox.
Does an inquiry use up a conversation from my allowance?
No. Inquiries and meetings don’t use an extra conversation. Only the chat they come from counts. There’s no monthly cap on inquiries, just a maximum of three per chat to guard against spam.
Can I see which pages a prospect has read?
Yes, from Pro and in the trial. The contact then shows website visits before and after the chat, provided the visitor has consented to visitor analytics. You see the last 50 visits from the past 90 days.
You follow up while interest is still fresh.
Request, contact details and chat come with every inquiry. Your sales team picks up where the conversation left off instead of starting from scratch.
7-day free trial, no payment details